Contact Number of IRCTC 0755 661 0661
Contact Number of IRCTC Customer Care
Helpline Number
E-tickets Support
Cancellation E-tickets
Mumbai Suburban Season tickets
Official Website
(IRCTC SBI Card users who do not receive the card within 01 month from the date of application kindly call on the Railway SBI Card Helpline nos. at 0124-39021212 or 18001801295 (if calling from BSNL/MTNL line) or send email to [email protected]. For other queries on your IRCTC SBI card account, kindly email at [email protected])
Business Related Helpline number and IRCTC websites
| Services | Helpline number | Official Website | |
|---|---|---|---|
| Next Generation E Ticketing | E-tickets : [email protected] Cancellation E-tickets : [email protected] | 0755-6610661, 0755-4090600 (Language: Hindi and English) | Website |
| E-catering | 1323 | Website | |
| Air Ticketing | [email protected] | 1800 110 139 / 0755 – 6698100 / 4090400 | Website |
| Tourism | [email protected] | 1800 110 139 / 0755 – 6698100 / 4090400 | Website |
| Maharajas’ Express | [email protected] | +91 9717635915 | Website |
| Buddhist train | [email protected] | +91 9717648718 | Website |
Registered Office / Corporate Office
Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor, Statesman House,
Barakhamba Road, New Delhi 110001.
Tel.No. 011-23311263/64, 23314752 , 23314784
Fax No. 011-23311259
Contact Number of IRCTC Corporate Office
East Zone
East Zone I & II:
Old Koilaghat Building,Ground Floor,3,Koilaghat Street, Kolkata 700001
Tel.No. 033-22439045, 22133207 Fax No. 033-22439046
Email Id: [email protected]
Regional Office – Bhubaneshwar
A-0/1, Ground Floor, Bhubaneshwar Fortune Towers, Chandrasekharpur – 751023
Tele No. : 0674-2303657,0674-2303658
Fax No.: 0674-2301853
Regional Office – Patna
ABoscomaun Tower,4th Floor, West Gandhi Maidan, Patna – 800001
Tel.No. 0612-2205801,2213993
Fax No. 0612-2213993
Regional Office -Guwahati
4D, Mandvi Aptts., In Front of Ranvirra Bhawan, GNB Road, Ambari, Guwahati, Assam- 781001
Tel.No. 0361-2737123
Fax No. 0361-2367122
Rail Neer Plant Danapur:
Loco Colony, South R.P.F. Barracks, Khagul, Danapur-801105 (Bihar)
Tel.No. 0612-3295150
Fax No. 06115-232557
Email Id: [email protected]
West Zone
West Zone office
2nd Floor,New Administrative Building,Central Railway,CST, Mumbai-400001
Tel.No. 022-22618062,22618063,22618064
Fax No. 022-22618066
Email Id: [email protected]
West Regional Office – Bhopal:
2nd Floor, Paryawas Bhavan, Block-4 ,Arera Hills, Bhopal – 462011
Tel.No. 0755- 2577011, 4285226
Fax No. 0755 – 4057982
West Regional Office – Ahmedabad:
5nd Floor, Pelican Building, Gujarat Chamber of Commerce and Industary Ashram Road, Ahmedabad-380009.
Tel.No. 079-26582673-75
Fax No. 079-26580735
Rail Neer Plant Mandideep, Bhopal
Plot no. 01, Warehousing Complex, Industrial Area, Manideep, Phase-II, Dist. Raisen (MP)
Tel.No. 9004080007
Email Id: [email protected]
Rail Neer Plant Sanand, Ahmedabad
Plot no. 01, Warehousing Complex, Industrial Area, Manideep, Phase-II, Dist. Raisen (MP)
Tel.No. 8287931874
Email Id: [email protected]
Rail Neer Plant, Ambernath
GIP Dam, Near additional MIDC, Post Anand Nagar, Ambernath (East), Dist. Thane, Maharashtra-421506
Tel.No. 9004082752
Email Id: [email protected]
Rail Neer Plant, Nagpur
D-53, MIDC Buti Bori Industrial Area, Dist. Nagpur
Tel.No. 011-42581132
Email Id: [email protected]
North Zone
North Zone
Rail Yatri Niwas Building, New Delhi Railway Station Complex, Ajmeri Gate Side, New Delhi – 110002
Zonal Office Tel.No.: – 011-23234763, 23221146 , Fax: – 011-23210321
North Zone Control Tele No. / Fax No.: 011-23221147 Mobile:9717640700
Email Id: [email protected]
Rail Neer Plant Nangloi
Rail Neer Plant, Northan Railways Wireless Station Area, Opposite Nangloi Bus Depot, Nangloi -110041
Tel.No. 011-65152575,25949774
Fax No. 011-25949773
Regional Office – Lucknow
Paryatan Bhawan, 2nd Floor, C-13, Vipin Khand, Gomti Nagar, Lucknow -226010
Tel.No. 0522-2305522
Fax No. 0522-2305533
Regional Office – Jaipur
708, 7th Floor, Crystal Mall , Sawai Jai Singh Highway,Banipark, Jaipur- 302016
Tel.No. 0141-4020194, 4020198
Fax No. 0141-4020193
Regional Office – Chandigarh
SCO-80-81-8, Sector -34A, Chandigarh -160034
Tel.No. 0172-4645795, 6572156
Fax No. 0172-4645795
Rail Neer Plant, Nangloi
Northern Railway’s Wireless Station Area, Opp. Nangloi Bus Depot, Rohtak Road, Nangloi, Delhi-110041
Tel.No. 011-25949774-75
Email Id: [email protected]
Rail Neer Plant, Hapur
I-2, Phase-III, Industrial Area, Massori Gulavathi Road, Hapur (U.P.)
Tel.No. 9717648888
Email Id: [email protected]
Rail Neer Plant, Amethi
Plot No. C11 & 12, UPSIDC Industrial Area, Takaria Gauriganj, Distt. Amethi
Tel.No. 9839358105
Email Id: [email protected]
South Zone
South Zone
6A, The Rain Tree Place, No.9, MC Nicholas Road, Chetpet, Chennai – 600031
Tel.No. 044 28363726/28363727 (Zonal Office), 044 28362145 (Control)
Fax No. 044 28363453
Email Id: [email protected]
Regional office – Bangalore
No.82, IDBI Bank, Shree Maruthi Ramakrishnan Arcade, Dr.Rajkumar Road, Rajaji Nagar, Bangalore – 560010
Tel.No. 080 23123877
Fax No. 080 23123877
Email Id: [email protected]
Regional Office – Ernakulam
Salih Arcade, Ist Floor, Building No.40/8194, Convent Road, Kochi- 682 035
Tele: 0484 2382991
Email Id: [email protected]
Rail Neer Plant, Palur
Rail Neer Packaged Drinking Water Bottling Plant, Palur Railway Station, Palur Post, Chengalpattu Taluk, Kanchipuram District – 603101 Tamil Nadu
Tel.No. 044 27437007
Email Id: [email protected]
Rail Neer Plant, Palur
Station, Taluk – Chenagalpattu, Distt. Kanchipuram, Tamilnadu
Tel.No. 044-27437007
Email Id: [email protected]
Rail Neer Plant, Parassala
Railway Yard, Near Parassala Railway Station, Kerala-695502
Tel.No. 0471-2203355
Email Id: [email protected]
South Central Zone
South Central Zone
9-1-129/1/302, 3rd Floor, Oxford Plaza, Sarojini Devi Road, Secunderabad, Telangana – 500 003
Tel.No. 040-27702401, 27702407, 27808899
Fax No. 040 – 27715983
Email Id: [email protected]
Rail Neer Plant, Bilaspur
Plot No. 22/23, Sector-B, Sirigitti Industrial Area, Dist. Bilaspur, (CG)- 495004
Tel.No. 9717649221
Email Id: [email protected]
Contact Number of IRCTC Tourism Facilitation Centres
New Delhi
Near Cloakroom, Opp to Executive Lounge, Platform No.16 New Delhi Railway Station, Ajmeri Gate, New Delhi – 110002
Tel. No. – +011-23213197, +91 9717648888, 9717641764
Mumbai
Main Line Station
Mumbai Central Railway Station , Mumbai, Maharashtra – 400008
Tel. No. – +91-8433926649
Chennai
Gate No.3, Main Entrance, (Opposite to SMR Room)
Chennai Central Railway Station, Park Town, Chennai – 3, Tamil Nadu
Tel No. 9003140681, 044-25332548
Kolkata
Howarh Railway station (Howarh Old Complex), Near to Railway Enquiry & Opp to Platform no 10, Howrah-711101
Tel. No. – +91- 9002040089/142
Agra
Platform No.1, Agra Cantt. Railway Station, AGRA-282003
Landline No.:- 0562-2420111.
Tel No. – 9794863639/ 9794863641.
Puri
Opposite to second class waiting Hall, Besides RPF post Puri Railway station concourse, Odisha
Tel. No. –06752-223005, +91-9777440061
Gaya
Platform No. 1, Near to SBI ATM,Opposite Bihar Tourism Office, Gaya, Bihar
Tel. No. – +91- 9771440025 /10
Ahmedabad
Platform No.1, Near Gate No.1 & Gujarat Tourism Office, Musafirkhana, Ahmedabad-380002
Tel. No. – + 7922160576
Bengaluru
Concourse area, Main Entrance Bangaluru City Railway Station, Bangalore – 560025, Karnataka
Tel. No. 080 – 22960014, +919741429437
E-mail id:- [email protected]
Tirupati
Platform No.1, Besides Main Entrance, Tirupati Railway Station, Andhra Pradesh
Tel. No. – 9701360612, 0877-2222010
E-mailid:- [email protected]; [email protected]
Mysuru
Near General Booking Office Mysuru Junction, Karnataka
Tel. No. +91 9741421486, 0821 – 2426001
E-mail id:- [email protected]
Thiruvananthapuram
Near Booking Office, 2nd Entry, Trivandrum Central Railway Station, Powerhouse Road, Thiruvananthapuram – 695036, Kerala.
Phone: +91 471 2462250; 9567863245
E-mail: [email protected]
Kozhikode
Platform No. 1, Near Food Plaza Kozhikode Railway Station, Kozhikode- 673001, Kerala.
Tel No. + 91 495 2701510; 9746743047
E- mail: [email protected]
Madurai
First floor, New concourse, Madurai Railway junction – 625001, Karnataka
Tel. No. 0452-2345757, +919003140714
Hubli
IRCTC area office, Near booking office, Hubli Railway Station, Hubli-580023
Tel No. – 9741421088
Vijayawada
Platform No.1, Besides Main Entrance, Vijayawada Railway Station, Andhra Pradesh
Tel. No. – 0866-2572280, 8374000783/ 9701360634/ 675
E-mail id:- [email protected]
Secunderabad
Platform No.10, Besides SBI Credit Card Counter, Secunderabad Railway Station, Telangana
Tel. No. – 040-27800580, 9701360690
Tourism Plaza (Paryatak Bhavan, Hyderabad) TIFC, GF-14, Ground Floor, Tourism Plaza, Greenlands, Begumpet, Hyderabad-500016
Tel. No. – +91-9701360698, 040-23400606
Pune
IRCTC Regional office,1st Floor, Retiring Room No 1, Above Station Manager, Office, Pune Railway Station, Pune, Maharashtra – 411001
Tel. No. – +91-9503057202
Indore
Platform No. 1, Opp PRO office, Indore Railway Station, Indore, Madhya Pradesh – 452001
Tel. No. – +91-9630098913
Jabalpur
Near Railway Retiring Room, Platform No 1, Jabalpur Railway Station, Madhya Pradesh – 482001
Tel. No. – +91-7898970238,0761-4010702
Vishakhapatnam
Visakhapatnam Railway Station, Platform No.1, Besides APTDC Counter, Visakhapatnam-530004
Contact: 9078089263/ 9701360695
E-mail id:- [email protected] & [email protected]
Contact Number of IRCTC Central Control
Central Control
Contact : – 9717639005
E-mail id: – [email protected]
East Zone
Contact : – 9831074006
E-mail id: – [email protected]
West Zone
Contact : – 8287931874,8287931875
E-mail id: – [email protected]
North Zone
Contact : – 9717640700
E-mail id: – [email protected]
South Zone
Contact : – 9003016161
E-mail id: – [email protected]
South Central Zone
Contact : – 9701360702
E-mail id: – [email protected]