Contact Number of IRCTC 0755 661 0661

Contact Number of IRCTC

Contact Number of IRCTC 0755 661 0661

Contact Number of IRCTC Customer Care

Helpline Number

E-tickets Support

Cancellation E-tickets

Mumbai Suburban Season tickets

Official Website

(IRCTC SBI Card users who do not receive the card within 01 month from the date of application kindly call on the Railway SBI Card Helpline nos. at 0124-39021212 or 18001801295 (if calling from BSNL/MTNL line) or send email to [email protected]. For other queries on your IRCTC SBI card account, kindly email at [email protected])

Business Related Helpline number and IRCTC websites

ServicesE-mailHelpline numberOfficial Website
Next Generation E TicketingE-tickets : [email protected]
Cancellation E-tickets : [email protected]
0755-6610661, 0755-4090600
(Language: Hindi and English)
Air Ticketing[email protected]1800 110 139 / 0755 – 6698100 / 4090400Website
Tourism[email protected]1800 110 139 / 0755 – 6698100 / 4090400Website
Maharajas’ Express[email protected]+91 9717635915Website
Buddhist train[email protected]+91 9717648718Website

Registered Office / Corporate Office

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor, Statesman House,
Barakhamba Road, New Delhi 110001.

Tel.No. 011-23311263/64, 23314752 , 23314784

Fax No. 011-23311259

Railway Enquiry

Contact Number of IRCTC Corporate Office

East Zone
East Zone I & II:

Old Koilaghat Building,Ground Floor,3,Koilaghat Street, Kolkata 700001

Tel.No. 033-22439045, 22133207 Fax No. 033-22439046

Email Id: [email protected]

Regional Office – Bhubaneshwar

A-0/1, Ground Floor, Bhubaneshwar Fortune Towers, Chandrasekharpur – 751023

Tele No. : 0674-2303657,0674-2303658

Fax No.: 0674-2301853

Regional Office – Patna

ABoscomaun Tower,4th Floor, West Gandhi Maidan, Patna – 800001

Tel.No. 0612-2205801,2213993

Fax No. 0612-2213993

Regional Office -Guwahati

4D, Mandvi Aptts., In Front of Ranvirra Bhawan, GNB Road, Ambari, Guwahati, Assam- 781001

Tel.No. 0361-2737123

Fax No. 0361-2367122

Rail Neer Plant Danapur:

Loco Colony, South R.P.F. Barracks, Khagul, Danapur-801105 (Bihar)

Tel.No. 0612-3295150

Fax No. 06115-232557

Email Id: [email protected]

West Zone
West Zone office

2nd Floor,New Administrative Building,Central Railway,CST, Mumbai-400001

Tel.No. 022-22618062,22618063,22618064

Fax No. 022-22618066

Email Id: [email protected]

West Regional Office – Bhopal:

2nd Floor, Paryawas Bhavan, Block-4 ,Arera Hills, Bhopal – 462011

Tel.No. 0755- 2577011, 4285226

Fax No. 0755 – 4057982

West Regional Office – Ahmedabad:

5nd Floor, Pelican Building, Gujarat Chamber of Commerce and Industary Ashram Road, Ahmedabad-380009.

Tel.No. 079-26582673-75

Fax No. 079-26580735

Rail Neer Plant Mandideep, Bhopal

Plot no. 01, Warehousing Complex, Industrial Area, Manideep, Phase-II, Dist. Raisen (MP)

Tel.No. 9004080007

Email Id: [email protected]

Rail Neer Plant Sanand, Ahmedabad

Plot no. 01, Warehousing Complex, Industrial Area, Manideep, Phase-II, Dist. Raisen (MP)

Tel.No. 8287931874

Email Id: [email protected]

Rail Neer Plant, Ambernath

GIP Dam, Near additional MIDC, Post Anand Nagar, Ambernath (East), Dist. Thane, Maharashtra-421506

Tel.No. 9004082752

Email Id: [email protected]

Rail Neer Plant, Nagpur

D-53, MIDC Buti Bori Industrial Area, Dist. Nagpur

Tel.No. 011-42581132

Email Id: [email protected]

North Zone
North Zone

Rail Yatri Niwas Building, New Delhi Railway Station Complex, Ajmeri Gate Side, New Delhi – 110002

Zonal Office Tel.No.: – 011-23234763, 23221146 , Fax: – 011-23210321

North Zone Control Tele No. / Fax No.: 011-23221147 Mobile:9717640700

Email Id: [email protected]

Rail Neer Plant Nangloi

Rail Neer Plant, Northan Railways Wireless Station Area, Opposite Nangloi Bus Depot, Nangloi -110041

Tel.No. 011-65152575,25949774

Fax No. 011-25949773

Regional Office – Lucknow

Paryatan Bhawan, 2nd Floor, C-13, Vipin Khand, Gomti Nagar, Lucknow -226010

Tel.No. 0522-2305522

Fax No. 0522-2305533

Regional Office – Jaipur

708, 7th Floor, Crystal Mall , Sawai Jai Singh Highway,Banipark, Jaipur- 302016

Tel.No. 0141-4020194, 4020198

Fax No. 0141-4020193

Regional Office – Chandigarh

SCO-80-81-8, Sector -34A, Chandigarh -160034

Tel.No. 0172-4645795, 6572156

Fax No. 0172-4645795

Rail Neer Plant, Nangloi

Northern Railway’s Wireless Station Area, Opp. Nangloi Bus Depot, Rohtak Road, Nangloi, Delhi-110041

Tel.No. 011-25949774-75

Email Id: [email protected]

Rail Neer Plant, Hapur

I-2, Phase-III, Industrial Area, Massori Gulavathi Road, Hapur (U.P.)

Tel.No. 9717648888

Email Id: [email protected]

Rail Neer Plant, Amethi

Plot No. C11 & 12, UPSIDC Industrial Area, Takaria Gauriganj, Distt. Amethi

Tel.No. 9839358105

Email Id: [email protected]

South Zone
South Zone

6A, The Rain Tree Place, No.9, MC Nicholas Road, Chetpet, Chennai – 600031

Tel.No. 044 28363726/28363727 (Zonal Office), 044 28362145 (Control)

Fax No. 044 28363453

Email Id: [email protected]

Regional office – Bangalore

No.82, IDBI Bank, Shree Maruthi Ramakrishnan Arcade, Dr.Rajkumar Road, Rajaji Nagar, Bangalore – 560010

Tel.No. 080 23123877

Fax No. 080 23123877

Email Id: [email protected]

Regional Office – Ernakulam

Salih Arcade, Ist Floor, Building No.40/8194, Convent Road, Kochi- 682 035

Tele: 0484 2382991

Email Id: [email protected]

Rail Neer Plant, Palur

Rail Neer Packaged Drinking Water Bottling Plant, Palur Railway Station, Palur Post, Chengalpattu Taluk, Kanchipuram District – 603101 Tamil Nadu

Tel.No. 044 27437007

Email Id: [email protected]

Rail Neer Plant, Palur

Station, Taluk – Chenagalpattu, Distt. Kanchipuram, Tamilnadu

Tel.No. 044-27437007

Email Id: [email protected]

Rail Neer Plant, Parassala

Railway Yard, Near Parassala Railway Station, Kerala-695502

Tel.No. 0471-2203355

Email Id: [email protected]

South Central Zone
South Central Zone

9-1-129/1/302, 3rd Floor, Oxford Plaza, Sarojini Devi Road, Secunderabad, Telangana – 500 003

Tel.No. 040-27702401, 27702407, 27808899

Fax No. 040 – 27715983

Email Id: [email protected]

Rail Neer Plant, Bilaspur

Plot No. 22/23, Sector-B, Sirigitti Industrial Area, Dist. Bilaspur, (CG)- 495004

Tel.No. 9717649221

Email Id: [email protected]

Contact Number of IRCTC Tourism Facilitation Centres

New Delhi

Near Cloakroom, Opp to Executive Lounge, Platform No.16 New Delhi Railway Station, Ajmeri Gate, New Delhi – 110002

Tel. No. – +011-23213197, +91 9717648888, 9717641764


Main Line Station
Mumbai Central Railway Station , Mumbai, Maharashtra – 400008

Tel. No. – +91-8433926649


Gate No.3, Main Entrance, (Opposite to SMR Room)
Chennai Central Railway Station, Park Town, Chennai – 3, Tamil Nadu

Tel No. 9003140681, 044-25332548


Howarh Railway station (Howarh Old Complex), Near to Railway Enquiry & Opp to Platform no 10, Howrah-711101

Tel. No. – +91- 9002040089/142


Platform No.1, Agra Cantt. Railway Station, AGRA-282003

Landline No.:- 0562-2420111.

Tel No. – 9794863639/ 9794863641.


Opposite to second class waiting Hall, Besides RPF post Puri Railway station concourse, Odisha

Tel. No. –06752-223005, +91-9777440061


Platform No. 1, Near to SBI ATM,Opposite Bihar Tourism Office, Gaya, Bihar

Tel. No. – +91- 9771440025 /10


Platform No.1, Near Gate No.1 & Gujarat Tourism Office, Musafirkhana, Ahmedabad-380002

Tel. No. – + 7922160576


Concourse area, Main Entrance Bangaluru City Railway Station, Bangalore – 560025, Karnataka

Tel. No. 080 – 22960014, +919741429437

E-mail id:- [email protected]


Platform No.1, Besides Main Entrance, Tirupati Railway Station, Andhra Pradesh

Tel. No. – 9701360612, 0877-2222010

E-mailid:- [email protected]; [email protected]


Near General Booking Office Mysuru Junction, Karnataka

Tel. No. +91 9741421486, 0821 – 2426001

E-mail id:- [email protected]


Near Booking Office, 2nd Entry, Trivandrum Central Railway Station, Powerhouse Road, Thiruvananthapuram – 695036, Kerala.

Phone: +91 471 2462250; 9567863245

E-mail: [email protected]


Platform No. 1, Near Food Plaza Kozhikode Railway Station, Kozhikode- 673001, Kerala.

Tel No. + 91 495 2701510; 9746743047

E- mail: [email protected]


First floor, New concourse, Madurai Railway junction – 625001, Karnataka

Tel. No. 0452-2345757, +919003140714


IRCTC area office, Near booking office, Hubli Railway Station, Hubli-580023

Tel No. – 9741421088


Platform No.1, Besides Main Entrance, Vijayawada Railway Station, Andhra Pradesh

Tel. No. – 0866-2572280, 8374000783/ 9701360634/ 675

E-mail id:- [email protected]


Platform No.10, Besides SBI Credit Card Counter, Secunderabad Railway Station, Telangana

Tel. No. – 040-27800580, 9701360690

Tourism Plaza (Paryatak Bhavan, Hyderabad) TIFC, GF-14, Ground Floor, Tourism Plaza, Greenlands, Begumpet, Hyderabad-500016

Tel. No. – +91-9701360698, 040-23400606


IRCTC Regional office,1st Floor, Retiring Room No 1, Above Station Manager, Office, Pune Railway Station, Pune, Maharashtra – 411001

Tel. No. – +91-9503057202


Platform No. 1, Opp PRO office, Indore Railway Station, Indore, Madhya Pradesh – 452001

Tel. No. – +91-9630098913


Near Railway Retiring Room, Platform No 1, Jabalpur Railway Station, Madhya Pradesh – 482001

Tel. No. – +91-7898970238,0761-4010702


Visakhapatnam Railway Station, Platform No.1, Besides APTDC Counter, Visakhapatnam-530004

Contact: 9078089263/ 9701360695

E-mail id:- [email protected] & [email protected]

Contact Number of IRCTC Central Control

Central Control

Contact : – 9717639005

E-mail id: – [email protected]

East Zone

Contact : – 9831074006

E-mail id: – [email protected]

West Zone

Contact : – 8287931874,8287931875

E-mail id: – [email protected]

North Zone

Contact : – 9717640700

E-mail id: – [email protected]

South Zone

Contact : – 9003016161

E-mail id: – [email protected]

South Central Zone

Contact : – 9701360702

E-mail id: – [email protected]

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